Customer Membership Program

Toll-Free Support
When you become a SCM customer, answers to all your questions are available at your fingertips via our toll-free telephone support system. Whether it's a question on pricing, marketing, technical, or whatever, we'll be there with help when you need it.

Equipment Warranty
A lifetime warranty on the 400XS Engraver; a one year warranty on the air compressor and regulator; and a full one year warranty on the 400XS bearings and the Jet Stream Blaster / Photo Image Equipment.

Complete Training Videos
The 400XS engraving systems come with complete training videos with over three hours of system assembly, handpiece maintenance, and engraving techniques. Engraving techniques cover glass, wood, metal, glass, and eggs. The Jet Stream Blaster / Photo Image also comes with training videos, walking you through the stencil making process and how to sandblast.

Marketing Guide
This extensive marketing guide has over 250 pages covering: how to start your own custom engraving business, how to work at home, and successful marketing techniques that other engravers are using across the world. Also included is a suggested pricing guide which includes prices per hour, per product, per letter (wholesale and retail), press release guidelines, business card designs, and essential business ideas.

MEDIA PACKAGE

Newsletters and New Ideas
The SCM newsletter keeps you up-to-date with the latest in new marketing ideas, new additions to the SCM product line, technical questions and answers, special sale promotions on selected items, and much more. You will receive the newsletter throughout the year and will find them very helpful.

Training Institute
SCM's Training Institute is a good investment in your company as well as your future. Our experienced teaching staff is highly qualified and dedicated to providing you with the individualized attention necessary to bring your skills to professional levels.

Catalog Subscriptions
Innovating products are what we pride ourselves on. Since 1988, we've manufactured and distributed the finest engraving and sandblasting equipment and supplies in the world for both professionals and hobbyists. Today our catalog numbers over 400 different items and is still growing.